V-Blogs | Jeff Sacks & Associates

Video Blog/Jeff Sacks: How Decreasing ‘Cycle Time’ on Used Cars Can Add to the Bottom Line

(4/5/2011)

DealersEdge Headlines

Today’s used car business moves at warp-speed. The pre-Internet patterns of reconditioning and marketing have been turned upside-down in recent years. This places a premium on getting your used vehicles (whether they be trades or purchases), onto the Internet as quickly as possible. If you do not get the vehicle effectively listed on the Internet, you almost cannot expect to sell it. So how can we do this more efficiently?

Video Blog/Jeff Sacks: Jeff Takes a Look at Dealership Staffing Guides

How much support staff do you really need? And other key guides…

(4/21/2011)

DealersEdge Headlines

In this week’s video blog, Jeff Sacks tackles the question of how dealership personnel should be allocated for optimum productivity.

As a rule, says Jeff, 60 percent of a dealership’s employees should be classified as “productive,” with the other 40 percent listed as “support.”

Video Blog/Jeff Sacks: As Sales Show Improvement Now is Time to Tune Up Your Customer Retention Process

Video Blog/Jeff Sacks: As sales show improvement now is time to tune up your Customer Retention Process

With the somewhat improving economy, dealers are admonished to sharpen their focus on how many new vehicles customers are coming back for in service.

(3/3/2011)

DealersEdge Headlines

In his video blog posting this week, Jeff Sacks focuses on what happens directly after the sale: does your dealership have a working process for bringing new car customers back into the service department? He suggests this process should bring multiple benefits; the profits to be earned in service plus the increased likelihood that the customer will become a repeat new car customer down the road.

Video Blog: Jeff Sacks Lays Out Some Tough Benchmarks for Dealership Managers to Target

Video Blog: Jeff Sacks lays out some tough benchmarks for dealership managers to target

How does your store measure up?

(2/3/2011)

DealersEdge Headlines Jeff Sacks, president of Jeff Sacks and Associates, has owned car dealerships and has been advising dealers on ways to improve profitability for the last 30 years.

Jeff Draws 900+ at NADA Workshops!

Video Blog: Jeff Sacks “Great General Mgr” Workshop a Huge Hit

NADA Convention attendees overwhelm 275-seat meeting room – 3 times!
(2/10/2011)

DealersEdge Headlines

Jeff Sacks spoke on what makes “Good General Managers – Great General Managers” and the demand was both upbeat and in-demand as it resulted in would-be attendees being turned away for lack of room.